HOW IT WORKS
Q: Do I have to be home?
A: No, you do not have to be present at time of pickup or delivery. In fact, most of our customers are not. You can simply place your items outside, at a designated place by you, and we will pick up and drop off from there. If you so prefer, and always have someone home, we will be happy to ring the doorbell and hand deliver your items to you, in person.
Q: When are my items picked up and delivered?
A: Based on the pickup and delivery schedule of your neighborhood, you will receive a text the night before. By replying YES to the text, a pickup request will be scheduled for your items the next day.
Q: How do I know when my items are delivered?
A: You will receive a text notification with a total piece count and total amount once your items have been delivered.